Privacy Policy

Your privacy is important to us, we therefore want to layout our policy as clearly and comprehensively as possible. The following information outlines how we use and protect any information collected when you use our website. You can be confident that any data collected about you and/ or any transactions made by you, will be processed in accordance with this policy.

What we collect

We may collect and/ or process the following data:

Information you provide
This is data provided by you to us on our site, including data when making purchases, subscribing to our newsletter, subscribing to be kept up to date, reporting a problem, writing a review, sending us correspondence or any details you provide when registering to use our site. This information includes your name (first and last name), address, phone number, e-mail address, financial and credit card information, order details and other information that you provide us with.

Information we collect about you
We collect information automatically about your visit during your time on our website referred to as "cookies". The information collected allows us to deliver you with a positive user experience when you browse the site. It also helps us to identify areas of improvement. For more information, please see our cookies policy. We do not collect or store any credit or debit card information. All payment processing is done by our secure payment gateway provider.   

Information we collect from your device
While you visit our site, we may automatically collect technical data about your equipment. This will include your IP address, your browser type and your location. We also track how often you visit and use our websites. We collect this personal data by using cookies. We may receive technical data about you if you visit other websites employing our cookies.

You can set your browser to refuse all or some browser cookies or when they are set. You can disable or refuse cookies, Please note that by disabling cookies some parts of the website may no longer be accessible or work properly.

Information from third parties
We may sometimes work with third parties including but not exclusively business partners, payment and delivery services, advertising networks, analytics providers, search information providers, marketing agencies and credit reference agencies. We may receive information about you from them. We may combine this information with information you give us and information we collect about you.

In some instances, we may obtain lists of potential customers from companies that collate these details and make them commercially available for marketing purposes. We only deal with reputable companies that take privacy as seriously as we do and will only ever use this information in a way which you would expect based on what you were told by the organisation who collected your data. You will always be able to opt out of receiving further marketing from us.

What we do with your information

We collect information to allow us to obtain a better understanding of your needs and to offer you with a better experience and service. Your information can be used in the following (but not limited to) ways.

  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with information, products or services that you request from us.
  • To process purchases, refunds, exchanges and other transactions.
  • To provide you with information about other goods and services.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service(s).
  • To analyse for fraud protection and credit risk.
  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To keep our site safe and secure.
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
  • To make suggestions and recommendations to you and other users of our site about goods or services that may be of interest to you.

Social Media platforms

We operate social media platforms. These platforms are, in most cases, operated outside of the EU and do not comply with current Data Privacy Act and subsequent GDPR provision although they may well conform to the U.S Privacy Shield protocol. It is our process and protocol that any personally identifiable data gathered on these platforms is only in response to users interacting out of their own volition with our marketing pages. The contact is deemed as a legitimate business enquiry. The personal contact data is removed from the site once the enquiry is processed or the user has requested to do so.


Our website uses Google Analytics to collect information about how visitors use our website. We anonymize this data at the point of collection and automatically delete user and event data that is older than two years.

Sharing of information

We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. In order to fulfil your order, process your payment details and to provide you with services, we may share your personal information with our trusted service providers including but not limited to payment gateway provider, delivery partners, analytics & search engine providers and credit reference agencies.

How we store your personal data

All information provided is stored on our secure servers and we take realistic steps to protect your information in accordance with this privacy policy. The transmission of information via channels beyond our site (e.g. mobile phone network and telecommunication providers) is not covered by this policy. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other websites

It is quite possible that our website will include links to other websites of interest. Once you have used these links and leave our website, it is important to note that we do not have any control over that website or its policies. We therefore cannot be held responsible for the protection and privacy of any information which you may provide to those websites. Any third-party website included as a link on our website is not governed in any way by this privacy policy.

Your rights

You have the following rights under law in respect of your personal information:

  • The right to be informed about the collection and use of your personal information;
  • The right of access to your information to verify the legality of our use of it;
  • The right to request that inaccurate or incomplete information about you is rectified;
  • The right to request the deletion or removal of your information where there is no further reason for us to use it (such as you have withdrawn your consent);
  • The right to restrict the use of your information;
  • The right to obtain and reuse the information that we have about you for your own purposes;
  • The right to object to certain uses (such as for marketing purposes); and
  • The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

Should you wish to exercise any of these rights or have an enquiry or concern about our privacy & cookie policy, please contact us at

Changes to this Privacy Policy

We reserve the right to make changes to this policy by updating this page. We encourage all users to check this page from time to time to ensure you are happy with any changes.