Cancelling An Order
If you change your mind, you are free to cancel an order, once it has been placed. Please see below for details.
- As we dispatch your item the same day or next day depending on when you place your order, we give our customers a 1 hour window from the time you’ve placed your order to either amend or cancel your order.
- Should you wish to cancel your order after the cut off time but prior to delivery, we may charge you in full for an amount equal to the value of your order, including any delivery costs.
- Any cancellation must be sent to us by email to email@example.com within the 1 hour cut-off period with your order number and delivery address.
- Where you order goods that are unavailable for any reason, we shall notify you and we will agree to send an alternative product with your order or organise a full refund or a credit voucher.